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The doors to our Whitianga and Paeroa offices will be closed for the summer break from 4pm on Friday, 20 December, while our Taupō and Hamilton offices will close for the summer break at 1pm on Tuesday, 24 December. All offices will reopen on Monday, 6 January 2025. To report air or water pollution, unsafe water activities in or on a river, lake or harbour, or make a general enquiry or information request during this time, call us 24/7 on 0800 800 401.

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When it comes to deciding what mahi (work) we’ll carry out in each year, we take account of the six strategic priorities that form part of our strategic direction – Takatū Waikato | Making a Stand for the Waikato. A focus on wellbeing and how we respond to climate change is woven through all our work.

The 2024/25 financial year is also the first of our new 2024-2034 Long Term Plan, which we sought your views on throughout April. The plan sets out what we’re going to do, the money we’re going to spend to do it and the impact this will have on rates.

Our 10-year budget resulted in a 7.4 per cent increase in rates revenue from current ratepayers in 2024/25, which was heavily influenced by an inflation-driven 5.7 per cent increase in our baseline costs. Find out more about the decisions we made in our long term plan.

This year, we’ll spend around $213.4 million to help build a healthy environment, vibrant communities and strong economy.

Of that spend, around $142.1 million is funded by you, our ratepayers – the rest comes from fees and charges, government grants and investment income.

It’s your Waikato and we want you to be informed on how that money is spent. So, let's take a look at the types of work we do under each of these areas and some of the key projects we'll be working on in 2024/25.

Image -  A table showing our sources of rates income
Image - A donut graph showing our funding sources

Where we will spend our funds 2024/25

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Image - Donut graph showing rates spend breakdown

An icon of a bus and a train

Regional transport connections

$60.2 million

We oversee our regional transport network and plan its future, including preparing the Regional Land Transport Plan (RLTP) and Regional Public Transport Plan (RPTP). These blueprints coordinate the Waikato’s transport network across district and city boundaries and secure critical funding from central government for the whole region.

With key partners, we provide public transport services so Waikato residents and visitors can access education, employment, healthcare and social opportunities. We also help reduce emissions and shape the future of our towns and city by developing mass transit solutions and reducing reliance on low-occupancy vehicles.

Most rates funding in this area is targeted, so what you pay reflects the transport services in your area. A significant amount of our transport funding comes from central government through the RLTP process.

An icon of a microscope Science, policy and information

$34.5 million

We collect, manage and share environmental, social, economic and geospatial data and information for the Waikato region. We monitor key indicators like air and water quality and maintain regional state of the environment information for the public to use.

Our work ensures we can all access high-quality, consistent information that shows how the environment is changing over time.

All this information informs the way we manage natural resources and create regional policy. We develop and implement the Waikato Regional Policy Statement, facilitating regional spatial thinking and urban growth management, and we coordinate responses to resource management system reform.

This area is mostly funded through general rates.

An icon of trees and a lake Integrated catchment management

$36.9 million

Catchments are areas of land that drain rainfall, surface water and ground water into a common water system, such as a river or stream.

We oversee and protect the complex ecosystems within our regional catchments. We promote, plan and implement priority restoration projects, carrying out riverbank stability works to improve stream flow, controlling pests and fencing and planting key areas of land. This work helps to enhance water quality and protect valuable soils.

We also support iwi, landowners and community groups with funding and technical advice to support voluntary initiatives that improve environmental outcomes.

This area is funded through both general and targeted rates. For example, the rate you pay for the catchment and river work we do depends on where you live and the unique needs of your area. Council staff also work to secure central government funding across this activity for activities like planting, pest management and erosion control.

An icon of a house in water with a line through it Flood protection and control works

$32.2 million

Our flood schemes protect 3000 km2 of land – 12 per cent of the region – from flooding, including $19 billion of property that supports agricultural and economic activity worth around $2.2 billion a year.

We provide communities with an agreed level of protection from floods by operating, maintaining and renewing flood protection assets, including stopbanks, floodgates and pump stations. This work reduces the risk to life, property and critical infrastructure (some of which is of national significance), supports economic productivity and improves the resilience of the region’s essential services.

We also manage river systems by clearing obstructions and controlling erosion, and our 92 land drainage schemes support pastoral farming in areas across the region.

Targeted rates provide most of the funding in this area. Your rates assessment notice may name a catchment scheme, such as Waikato-Waipā, Waihou or Piako River, that supports your area.

An icon of hills with a path in the middle Resource use

$31.2 million

We’re responsible for processing, issuing and monitoring resource consents under the Resource Management Act, and consents under the Building Act for large dams. We proactively monitor several higher-priority Regional Plan permitted activity rules. We investigate serious breaches of environmental and maritime regulations and seek to resolve non-compliance. We receive and respond 24/7 to calls from the community reporting environmental incidents. And we support the rural sector with a particular focus on implementation of freshwater farm plan regulations. These services enable us to strike the balance between supporting the proactive use of the land and water for the benefit of our communities and economy, while also protecting our valuable natural resources for generations to come.

Our maritime services team is responsible for managing coastal and inland water safety, by maintaining navigable waterways. They promote better boating practice and monitor adherence to our Navigation Safety Bylaw for the safety and benefit of recreational and commercial users right across the region.

We also deliver education services focused on waste prevention, Enviroschools, Kura Waitī ki Kura Waitā and a youth and secondary programme to empower environmentally conscious communities and future kaitiaki.

This area is funded through general and targeted rates as well as consent fees and charges paid by consent applicants and consent holders.

An icon with a group of people Customer, community and services

$9.8 million

Councils are democratic institutions. Our people work to ensure our council procedures comply with relevant legislation and Waikato ratepayers can engage fully and fairly in our decision-making processes.

We are building our customer service capability, so our customers find us welcoming, responsive and connected, and we are working to attract and retain great staff and improve our workforce capability.

The Waikato region is the fourth largest in the country (25,000 km2), so we maintain offices in Hamilton, Whitianga, Paeroa and Taupō, as well as a network of depots near remote locations where our operational work is needed. We also oversee the distribution of discretionary grant funds to support organisations in our community whose mahi (work) aligns with our own goals.

This area is mostly funded by general rates.

An icon of a volcano Regional hazards and emergency response

$2.8 million

We’re responsible for ensuring we have arrangements, standards and processes for emergency response and that emergency management staff have the capability and resources to respond to an emergency event and ensure the best outcomes for the community. We identify at-risk areas and provide strategic information and advice to district councils, the Waikato Civil Defence and Emergency Management (CDEM) Group and landowners.

This helps the region prepare for and avoid hazards – and minimise the damage when emergency events occur. We’re also working to better understand the projected impacts of climate change and help people make informed decisions about land use in hazard-prone areas.

Work in this area is mostly funded through general rates.

Civil defence logo Waikato Civil Defence and emergency management

$4.3 million

Waikato Regional Council collects the rates that fund the Waikato Civil Defence Emergency Management Group.

To prepare for significant or complex emergencies, the group supports and coordinates all local authorities in the Waikato region, along with the emergency services and other key partners, to ensure those organisations and our communities have the capacity and capability to respond to and recover from emergency events. This includes identifying and assessing risks and, where appropriate, supporting agencies to reduce those risks.

The group also supports partners through increasing consistency in training, systems and processes, and supporting our communities through clear and consistent public information and public education. During significant or complex emergencies they lead, coordinate or support the operational responses and subsequent recovery activities.

This area is funded by the Civil Defence and Emergency Management targeted rate. All Waikato ratepayers pay the same amount, which goes directly to the Waikato Civil Defence Emergency Management Group.

So as you can see, there are lots of exciting things planned for 2024/25. But we can’t make them happen on our own. We look forward to working together with you.

If you want to know more about different types of rates and how they are applied, visit our rates general information and FAQs page.