Matawhānui | Vision
Waikato mārohirohi: Manaaki whenua, whakamana tangata.
The mighty Waikato: Caring for our place, empowering our people.
Aronga | Purpose
Working together for a Waikato region that has a healthy environment, vibrant communities and strong economy.
Our customer commitment
Exceptional customer service built on a foundation of authenticity, empathy and trust.
Ngā uara | Values
Our values define how we work as individuals and together as an organisation to achieve our vision, purpose and commitment to customers.
Kia tika | Responsible
Our people model the highest standards of personal and professional behaviour in all job-related activities.
We always aim to do what’s right for the Waikato region, now and in the future. Through our elected council, we are accountable to our communities and stakeholders.
We share knowledge and make well-informed decisions based on good information. We listen carefully, look for solutions and remain open to new ideas.
We take responsibility for our own actions and trust others to do the same. We put safety first for ourselves and others.
While we are realistic about what we can achieve today, we are mindful of the effect our decisions and actions will have on future generations.
Kia tau | Respectful
Showing others respect is the basis of all our behaviour.
Above all, we are purposeful and ethical in all we say and do. We behave in ways that keep the public’s trust and respect.
We are direct, honest and courteous in all our relationships.
Within our organisation, we create a working environment which is enabling, supportive and inclusive so that each of us is valued for the differences, skills and experiences we bring to the workplace.
Work-life balance is a strong focus of our culture. We support our people to put family first and take pride in the roles they fulfil in their communities through the environmental, social and cultural activities that make the Waikato region a better place.
Kia toa | Effective
We always aim to give the best we can.
For this reason, we always strive to make a positive difference.
High performance, innovation and adaptability are vital to our success. We build on our strengths and support each other to be the very best we can be at work. We appreciate our successes and those of others.
The services we provide enable regional development and protect and restore the natural environment in ways that improve people's quality of life for those here now and the generations to come.